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Security Awareness & Training

SoSafe Human Risk Management Platform

Gamified behavioral science training with Human Risk OS for real-time risk monitoring at scale.

SoSafe Human Risk Management Platform Overview

What it does

SoSafe Human Risk Management Platform unites story-based gamified microlearning in spaced lessons of one to eight minutes, multi-channel phishing simulations, employee threat reporting and continuous human risk monitoring in one security awareness program. Its Human Risk OS layer gathers awareness, behavior and culture signals through Human Behaviour Sensors, scores them as a Human Security Index and triggers nudges, training and recognition from an Intervention Hub. The Sofie copilot answers security questions, broadcasts threat alerts and delivers micro-learning nudges inside Microsoft Teams, Slack and email.

How it works

Human Risk OS turns training results, simulation responses, culture surveys and identity and endpoint signals into a Human Security Index per person, team and organization. Learning paths follow each user's role, language and knowledge-test results, while email, SMS, QR code and voice simulations scale difficulty to past behavior, and each click opens a learning page. Lessons stream into existing learning management systems through SCORM, and Threat Inbox routes employee reports into Jira or ServiceNow tickets. Audit exports map to ISO 27001, NIST, CIS, NIS2, DORA and the PDCA cycle, and training covers more than 34 languages.

Credentials and traction

SoSafe is certified to ISO/IEC 27001:2022, participates in TISAX and processes customer data under the GDPR on servers in Europe. Forrester named SoSafe a Strong Performer in The Forrester Wave: Human Risk Management Solutions, Q3 2024, with the highest possible scores in six criteria including innovation and privacy considerations. More than 6,000 organizations and 5.4 million users use the platform, among them WAGO, Bilfinger and Handelsblatt Media Group, with a customer base concentrated in Europe and the DACH region.

Key Capabilities

mapped to solution categories
Human Risk Management (HRM)

Sends simulated phishing emails at configurable frequency and difficulty, tracking click, credential submission, and report rates per user and department.

Calculates individual security risk scores from observed actions (phishing simulation results, policy violations, risky application usage), rather than training completion status alone.

Includes training content mapped to specific compliance control requirements (HIPAA workforce training, GDPR data handling, PCI DSS cardholder data procedures).

Syncs user rosters, role changes, and offboarding events from HRIS and identity providers, keeping the platform enrollment current without manual administration.

Intercepts risky actions (sending email to an external domain, uploading to an unapproved service), and presents a contextual security prompt before the action completes.

Provides team-level risk dashboards visible to people managers and HR, enabling business-side accountability for security behavior separate from the security team dashboard.

Assigns training modules based on each user's observed risk behaviors, role, and previous training results rather than delivering the same content to all users.

Measures security culture and employee sentiment through surveys and behavioral indicators, tracking how attitudes and norms shift over time and which teams need leadership attention.

Compliance

certifications
EU Cyber Resilience ActGDPRHIPAAISO 27001ISO/IEC 27001 SoAISO/IEC 27001:2022NIS2 DirectiveTISAX

Integrations

compatible tools
BambooHRCornerstoneCrowdStrikeGoogle WorkspaceILIASJIRA Service ManagementJumpCloud Directory PlatformMicrosoft 365Microsoft DefenderMicrosoft Entra IDMicrosoft TeamsMoodleOktaOneDrivePersonioPower BISageSAP SuccessFactors HCMSCORM-Compliant LMS SystemsServiceNowSlackTableauVantaWorkdayWorkday Learning

Implementation & support

Deployment model
SaaS
Support channels
Customer Success Manager (CSM)Customer Success TeamDocumentationEmail SupportKnowledge BaseTicketing Portal

Info last updated on October 9, 2026

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