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Security Awareness & Training

Redflags

HRM platform delivering on-device nudges that intercept risky behaviour at the point of decision.

Redflags Overview

What it does

Redflags is a Human Risk Management (HRM) platform that intercepts risky employee actions at the point of decision using on-device behavioural telemetry and pre-emptive nudges rather than periodic training courses. A lightweight agent observes operating system events such as the application in focus, a link hover in email, credential entry in a browser, or a visit to an unsanctioned AI site, then delivers a brief nudge-theory prompt before the action completes. Coverage spans phishing, AI tool use, data egress, and everyday cyber hygiene.

How it works

Nudges are off by default: administrators pick one or two behaviours per campaign from 40+ nudges and a 60+ story microlearning library, with configurable prompt frequency. Triggers can be chained, such as a link click from an unknown sender followed by text entry in a browser. AI risk monitoring covers web tools such as ChatGPT and Copilot and locally hosted models like Ollama. The Insights portal shows before-and-after behaviour change, risk heat maps, and team-level views, with data export for combined analysis. Customers include Accenture, where a 9,000-employee pilot ran across email and browsers, Dr. Martens, and Gamma Communications.

Credentials and traction

Redflags holds Cyber Essentials Plus and IASME Governance (level 2) certification. Recognition includes techUK Cyber Innovator of the Year (2021), the SC Awards Best Professional Training or Certification Programme (2020), and membership of the NCSC for Startups programme and the FinTech Innovation Lab cohort in 2022. Named customers include Accenture, Dr. Martens, Gamma Communications, Beacon Cymru, Swizzels Matlow, Roadside Technologies, and Tesco Bank, spanning large enterprises, financial services, housing, public sector bodies, and critical national infrastructure organisations.

Key Capabilities

mapped to solution categories
Just-in-Time Security Awareness

Fires when a user initiates a specific risky action (sending email to an external domain, uploading a file to an unapproved service, clicking a suspicious link) delivering guidance before the action completes.

Embeds interventions natively in email clients (Outlook, Gmail), browsers, and collaboration tools (Teams, Slack), intervening at the point of risk without requiring a separate application.

Tracks whether intervention recipients change the risky behavior over subsequent weeks, measuring actual behavioral impact rather than click-through or completion metrics.

Varies intervention content, frequency, and tone based on the user's risk profile and response history, higher-risk users receive more frequent and direct interventions.

Human Risk Management (HRM)

Provides team-level risk dashboards visible to people managers and HR, enabling business-side accountability for security behavior separate from the security team dashboard.

Calculates individual security risk scores from observed actions (phishing simulation results, policy violations, risky application usage), rather than training completion status alone.

Intercepts risky actions (sending email to an external domain, uploading to an unapproved service), and presents a contextual security prompt before the action completes.

Assigns training modules based on each user's observed risk behaviors, role, and previous training results rather than delivering the same content to all users.

Measures security culture and employee sentiment through surveys and behavioral indicators, tracking how attitudes and norms shift over time and which teams need leadership attention.

Includes training content mapped to specific compliance control requirements (HIPAA workforce training, GDPR data handling, PCI DSS cardholder data procedures).

Integrations

compatible tools
Google ChromeMicrosoft OutlookMicrosoft TeamsMicrosoft WordSlack

Implementation & support

Deployment model
Endpoint AgentSaaS
Support channels
Customer Success Manager (CSM)DocumentationEmail SupportKnowledge BaseTicketing Portal

Info last updated on September 6, 2026

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