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JumpCloud Directory Platform

Identity & Access ManagementDirectory-as-a-ServiceSingle Sign-On (SSO)Mobile Device Management (MDM)Multi-Factor Authentication (MFA)

An open, cloud-based directory platform that unifies identity, access, and device management across Windows, Mac, Linux, and mobile devices. Enables secure, frictionless access to any resource from any device, anywhere with SSO, MFA, Zero Trust controls, and cross-platform device management.

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Product Overview

Free Trial
Zero Trust
10 Integrations
2 Certifications

The JumpCloud Directory Platform reimagines traditional on-premises directories as a unified, cloud-based solution that enables organizations to securely manage user identities, devices, and access controls from a single interface. As an open directory platform, JumpCloud provides secure, frictionless access to any resource from any authorized device, anywhere, supporting Zero Trust security principles without the complexity of traditional Active Directory.

The platform offers comprehensive identity and access management capabilities including single sign-on (SSO) to thousands of applications, multi-factor authentication (MFA), automated user lifecycle management, and seamless integration with existing systems like Google Workspace, Microsoft 365, and Active Directory. JumpCloud's cross-platform device management supports Windows, macOS, Linux, iOS, and Android devices with features like patch management, policy enforcement, remote access, and zero-touch deployment.

Key differentiators include its open architecture that integrates with existing IT resources rather than requiring vendor lock-in, freemium pricing model with the first 10 users free, and comprehensive compliance capabilities for regulations like SOX, HIPAA, and PCI DSS. The platform serves over 150,000 organizations worldwide, from startups to enterprises, providing a modern alternative to legacy directory services that scales with business growth while reducing IT complexity and overhead.

JumpCloud eliminates the need for multiple point solutions by consolidating identity management, device management, access controls, and security policies into one unified platform, enabling IT teams to implement Zero Trust security, automate user provisioning and deprovisioning, and maintain visibility and control across hybrid and remote work environments.

Product Details

Security Domain

Primary security domain

Identity & Access Management

Key Capabilities

Specific security problems this product solves

Directory-as-a-ServiceMobile Device Management (MDM)Multi-Factor Authentication (MFA)Single Sign-On (SSO)

Key Features

Core capabilities and differentiators

Cross-Platform SupportFree TrialLDAP IntegrationMulti-Factor AuthenticationPassword ManagementPatch ManagementRemote AccessSingle Sign-On (SSO)User ProvisioningZero Trust

Compliance & Certifications

Regulatory frameworks and security certifications

ISO 27001SOC 2

Integrations

Compatible tools and platforms

Active DirectoryAWSAzureGoogle WorkspaceLDAPMicrosoft 365RADIUSSalesforceSAMLWorkday

Deployment Options

Where and how this solution can be deployed

APICloudHybridSaaS

Support Channels

Available support and communication options

24/7 Global SupportBusiness Hours SupportDedicated Customer Success Manager (CSM)Premium SLA-Based Support

Pricing Model

How this solution is priced

Annual SubscriptionFreemiumMonthly Subscription

Vendor Information

JumpCloud logo

JumpCloud

United States