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Application Security

Human Defense Platform

Detects bots, humans, and AI agents in real time to stop fraud and govern automated traffic.

Bot Management

Human Defense Platform Overview

What it does

The Human Defense Platform is a bot management and online fraud prevention platform that classifies every digital interaction as a human, a bot, or an AI agent and applies trust decisions in real time across ads, accounts, and transactions. Its differentiating mechanism is telemetry scale: the platform verifies more than 20 trillion interactions weekly across 3 billion unique devices, and its Decision Engine examines 2,500+ signals per interaction with 400+ algorithms and adaptive machine learning models to return millisecond verdicts.

How it works

The platform deploys through edge and CDN integrations, load balancers and web servers, and application SDKs, streaming client-side and server-side signals to the Decision Engine. Named modules cover the customer journey: HUMAN Sightline Cyberfraud Defense detects and mitigates account takeover, fake accounts, scraping, and transaction abuse; AgenticTrust identifies AI agents by name, provider, and type and enforces per-agent allow, block, or monetize policies; Client-Side Defense inventories and controls browser scripts for PCI DSS requirements 6.4.3 and 11.6.1; and advertising protection filters invalid traffic pre-bid and post-bid. Responses range from hard blocks to the Human Challenge, a proprietary CAPTCHA alternative.

Credentials and traction

SOC 2 Type II and ISO 27001 certified, with a public SOC 3 report. HUMAN was named a Leader in The Forrester Wave: Bot And Agent Trust Management Software, Q2 2026, and HUMAN Sightline Cyberfraud Defense was named a 2026 G2 Best Security Software Product. The Human Defense Platform appeared in Time's Best Inventions of 2023, and named customers include Indochino and Twelve Thirty.

Key Capabilities

mapped to solution categories
Bot Management

Detects automation through layered client-side and server-side detection models - behavioral, device, network, and challenge signals - resilient to AI-driven evasion and CAPTCHA-solving services.

Establishes and manages trusted relationships with legitimate AI agents: an out-of-the-box library of known agents plus granular per-agent permissions and policies governing what each agent may access and do.

Determines and surfaces the intent behind automated traffic - distinguishing malicious bots, benign automation, LLM crawlers, and human-delegated AI agents - so policy decisions rest on what the traffic is trying to do, not only whether it is automated.

Protects account creation, login, and session flows against credential stuffing, account takeover, and fake-account abuse, building per-account trust from user, device, and session signals.

Protects high-value transaction flows (checkout, payments, hype sales, registrations) from automated abuse while prioritizing legitimate human and agent-delegated transactions.

Detects and governs content scraping, including LLM training and retrieval crawlers: blocking value-damaging scrapers while permitting or monetizing sanctioned automated access.

Explains why traffic was classified as bot, agent, or human in human-readable terms (reason codes, telltales, AI-generated detection summaries) so customers can audit and tune decisions.

Keeps automated traffic out of marketing analytics and ad spend: clean-traffic reporting, ad-fraud protection, and integrations that reconcile bot activity with marketing and e-commerce platforms.

Compliance

certifications
GDPRISO 27001SOC 2 Type IISOC 3

Integrations

compatible tools
DatadogJiraPagerDutySlackSplunk

Implementation & support

Deployment model
SaaSSDK
Pricing structure
Custom / Enterprise
Support channels
DocumentationTechnical Account Manager (TAM)Ticketing Portal

Info last updated on July 31, 2026

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