Darktrace / EMAIL

Darktrace / EMAIL represents a fundamental shift in email security, using Self-Learning AI rather than static rules to detect and respond to email threats. The platform learns the unique "patterns of life" of email users and the complex web of relationships between them, enabling it to identify anomalous behavior indicative of threats that traditional tools miss. Rather than asking "is this email bad," Darktrace / EMAIL uniquely determines "does this email belong" in the context of normal behavior for the sender, recipient, and wider organization. The platform provides comprehensive protection against the full spectrum of email threats including phishing, business email compromise (BEC), account takeover, supply chain attacks, impersonation, insider threats, spam, and data loss. Darktrace maintains ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 42001 (AI management systems), SOC 2, GDPR compliance, PCI DSS compliance, HIPAA compliance, FedRAMP compliance, CSA STAR Level 1 compliance, and UK Cyber Essentials certification.

Key innovations include Antigena's autonomous response capabilities that can quarantine suspicious emails, modify links, neutralize attachments, and take automated actions at machine speed, responding to threats up to 30x faster than legacy tools. The platform detects behavioral anomalies by learning how different senders construct emails, analyzing both hidden metadata and patterns in body content. Version 5 introduced Narrative, an AI-powered feature that automatically generates natural language reports on every email security incident, drastically reducing "time to meaning" for security teams. Named a Leader in Gartner's Voice of the Customer award 2025 for Email Security, Darktrace has been particularly effective against GenAI-powered attacks, with research showing a 135% surge in social engineering attacks since tools like ChatGPT emerged.

The solution integrates seamlessly with Microsoft 365, Google Workspace, and Microsoft Exchange, analyzing message behavior in real-time and autonomously deciding appropriate responses without disrupting legitimate communications. Darktrace / EMAIL claims industry-first innovations including attack surface reduction capabilities, Microsoft Teams integration for advanced messaging analysis, and protection for lateral email (employee-to-employee communications). The platform scales automatically from 10-person organizations to multinational corporations without requiring manual configuration or fine-tuning, providing comprehensive reporting and analytics for compliance, audit, and data protection requirements. As one of the first cybersecurity companies to achieve ISO/IEC 42001 certification for responsible AI management, Darktrace demonstrates excellence in AI governance, risk management, and ethical AI deployment.