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Security Awareness & Training

CybSafe

Adaptive behavioral training tracking employee security habits with personalized interventions.

Human Risk Management (HRM)

CybSafe Overview

What it does

CybSafe is an adaptive Human Risk Management (HRM) platform that measures security behaviors across the enterprise and targets risky actions with science-backed interventions rather than checklist training. Its three modules, GUIDE, PHISH, and RESPOND, cover personalized security guidance and nudges, AI-assisted phishing simulation, and automated human-risk orchestration workflows. The platform uses the SebDB security behavior database to link observed behaviors to risk outcomes and deliver evidence-based nudges through email, Slack, Microsoft Teams, browser, and mobile channels.

How it works

GUIDE delivers role- and risk-based microlearning, nudges, and compliance reporting. PHISH generates customizable phishing simulations aligned to the NIST Phish Scale and analyzes why users click, not just click rates. RESPOND connects to third-party data sources such as Microsoft 365, Google Workspace, and Splunk to surface behavioral signals and trigger no-code workflows that assign training, alerts, or guidance without manual admin effort. Integrations support user provisioning through Okta or Microsoft Entra ID and delivery through collaboration tools.

Credentials and traction

CybSafe is ISO 27001 and Cyber Essentials Plus certified. Forrester named it a Leader in The Forrester Wave: Human Risk Management Solutions, Q3 2024. Its customers include Barclays, Vodafone, John Lewis Partnership, Hiscox, and University College London.

Key Capabilities

mapped to solution categories
Human Risk Management (HRM)

Provides team-level risk dashboards visible to people managers and HR, enabling business-side accountability for security behavior separate from the security team dashboard.

Syncs user rosters, role changes, and offboarding events from HRIS and identity providers, keeping the platform enrollment current without manual administration.

Includes training content mapped to specific compliance control requirements (HIPAA workforce training, GDPR data handling, PCI DSS cardholder data procedures).

Calculates individual security risk scores from observed actions (phishing simulation results, policy violations, risky application usage), rather than training completion status alone.

Sends simulated phishing emails at configurable frequency and difficulty, tracking click, credential submission, and report rates per user and department.

Intercepts risky actions (sending email to an external domain, uploading to an unapproved service), and presents a contextual security prompt before the action completes.

Assigns training modules based on each user's observed risk behaviors, role, and previous training results rather than delivering the same content to all users.

Measures security culture and employee sentiment through surveys and behavioral indicators, tracking how attitudes and norms shift over time and which teams need leadership attention.

Integrations

compatible tools
Google WorkspaceMicrosoft 365Microsoft Defender for Office 365Microsoft Entra IDMicrosoft TeamsOktaSlackSplunk

Implementation & support

Deployment model
SaaS
Pricing structure
Custom / EnterprisePer Seat
Support channels
Customer Success Manager (CSM)DocumentationEmail SupportKnowledge Base

Info last updated on May 28, 2026

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